At the beginning of 2020, the economy was at a historic high. Revenues were up everywhere from car sales to telecommunication development. College students planning to graduate and enter the workforce were darlings of the economy. Graduates had their pick of options, with companies tripping over each other to entice the next great minds entering the workforce.
The way we live our lives and how we conduct our day-to-day business has been changed dramatically due to the extreme times we are living in. As we all know by now, numerous challenges have risen in an extremely short period of time forcing companies to question what must be done to keep the business running smoothly. While it is crucial for businesses to be resilient and adapt to new challenges, it is equally important to take a step back, whenever possible, and look at the benefits and opportunities that have presented themselves as a result of this situation.
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As uncertainty across the world grows along with this pandemic, the one constant, unfortunately, is chaos. Pegasus prides itself on navigating customers’ chaos by remaining calm through their perceived storms. Amidst the COVID-19 upheaval, a consistent presence has been our partners, who have implemented creative and effective tactics to keep our customers safe.
Our prospective clients often bring up the question, “How do you ‘make it right’ if and/or when service failures happen?” Clients usually point out that mitigating risk is even more important than fixing a service failure. Acknowledging an issue is critical, but the way Pegasus proactively manages the business to avoid issues, such as SLA failures, manufacturing down time, lost sales or delayed event materials, is game-changing. We all know our client relationships would be short lived if we didn't meet or exceed expectations, and the costs associated with severed partnerships are far too high for all involved parties.
We can all agree that the idea of working from home sounds tempting at first, but in reality, it can be challenging. Although there are many pros to working from home, one of the biggest challenges for many is not being able to interact face to face with co-workers or customers. Being a company that values our culture above everything else we have tried to find ways to keep our employees engaged and excited to learn in a time of uncertainty. Our learning and development team recently hosted a lunch n’ learn to dig deeper into this topic. In this blog post, we will explore 4 key strategies to best utilize this time at home and reveal useful tips to keep your sanity in tack.
As we all try to adapt to a new lifestyle during the COVID-19 crisis, the amount of “hoarding” that is taking place is unprecedented and was not anticipated. When customers shift behaviors and start stocking up on the basics, it sends shock waves through the nation’s supply chain. Never in history have we experienced such an increase in demand; the supply chain cannot keep up.